Delivery Information

DELIVERY INFORMATION

UK Standard Delivery Lead Times (All delivery charges are on a per-order basis)

 

Products	Dispatch Lead Time† (from receipt of order)
Personalise it Later Books	Same Day (Orders up to 3pm*)
Gift Vouchers	Same Day (Orders up to 3pm*)
Unpersonalised Activity Books	Same Day (Orders up to 3pm*)
Unpersonalised Coin Sets	Same Day (Orders up to 3pm*)
Softback Children’s Books	Same Day (Orders up to 11am)
Original Newspapers	Same Day (Orders up to 11am)
Hardback Books	Next Day (Orders up to 11am)
Football, Sports and Themed Newspaper Books	Next Day (Orders up to 11am)
Reprints	Next Day (Orders up to 11am)
Activity Books	Up to 3 Days
Bespoke Newspaper Date Books	Up to 3 Days
Bibles, Novels & Board Books	Up to 3 Days
Plush Sets, Personalised Coin Sets	Up to 3 Days
Alcohol & Alcohol Giftsets	Up to 2 Days
Embroidery	Up to 2 Days
Laser & Engraved	Up to 2 Days
All Printed Products, Fired Ceramics & Fired Glass (Includes Alcohol Gift Sets with a Side Glass)	Up to 4 Days
Gold Foil Blocked Pencils	Up to 7 Days

†Please allow one day’s grace due to COVID restrictions

*For orders placed through portal or our API

**Top football teams only. Please ask account handler for list of teams

Add 1 to 3 days to above dispatch times for delivery

RM48 (Default Method) – 2-3 days from dispatch

RM24 – 1-2 days from dispatch

RM48 Tracked – 2-3 days from dispatch

Urgent Courier – 1 Day from dispatch

International Delivery Lead-Times: (all products – delivered time)

Europe & USA

• Standard – up to 7 days from dispatch

Rest of the World (ROW)

• Standard – up to 28 days from dispatch

Notes:

1. A day is defined as a working day – Monday to Friday
2. A full day counts on orders placed before 11am (so order received on Tuesday 3pm on 4-day delivery means next Monday.)
3. Next day delivery (where offered) only if order received before 11am.

Delivery Pricing (As of May 2019)

UK Standard Delivery Rates (ex VAT)

1. Product retails for £14.98 or less: £3.75
2. Product retails between £14.99 and £39.98: £4.25
3. Product retails for £39.99 or more: £5.00

Exceptions:

1. All Books which retail for £39.00 or less: £3.75
2. All Gift Vouchers, regardless of price: £3.75
3. Original newspapers, regardless of price: £5.00
4. Chocolate bars, cards, and notebooks: £3.75

1. This is charged at an additional £2.50 per order, per company (e.g. Product retails for £14.98 or less is £3.50 postage + £2.50 for urgent = £6.00 total for delivery. If an order is placed for an SPG product retailing under £14.99 and a Signature Gifts book retailing for under £39 you would pay 2 x £3.50 for the items, plus 2 x £2.50 for the urgent shipping = £12 total).
2. Sent on a 24-hour next day service (working days only).
3. Urgent delivery NOT available for deliveries to the Channel Islands or Isle of Man.

Delivery Notes

1. Pricing applies to both Signature companies; Signature Gifts and Signature PG.
2. Signature currently dispatches from 3 factories – so a single order of multiple items may be dispatched separately.
3. P&P charged per ORDER per CUSTOMER (SG and SPG). Order lines must be placed together at the same time, using the same order reference, going to the same address.
4. P&P FREE on bulk orders of 20 or more products (mixed) delivered on one order to one UK address. (charge will be applied per item but call to claim discount)
5. P&P on all books and newspaper gifts are zero VAT rate
6. Delivery to Non-UK Mainland addresses including Northern Ireland and the Highlands may take an extra 1-2 days and urgent orders may be sent on a Royal Mail urgent service.
7. We cannot deliver to PO Box addresses if your order is via our urgent service

Standard – International Delivery (Royal Mail) (non-tracked and non-signed for)

EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)

• £7.50 for any product which retails for less than £39.99
• £14.00 for any product which retails for £39.99 or more

(Delivery lead time from dispatch 3-5 working days)

Urgent  – International Service (tracked and signed for courier)

EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)

• £18 for any product

(Urgent delivery lead time from dispatch 1-3 working days)

Rest of the World (ROW) 

We recommend that deliveries be sent via our Urgent  – International Service (tracked and signed for). *Please note that we are unable to send alcohol to countries outside of the EU.

ROW – Standard delivery (non tracked)

• • £14.00 for any product which retails for less than £39.99.
  • £18.00 for any product which retails for £39.99 or more

(Delivery lead time from dispatch 5-7 days for N America and 1-4 weeks ROW.)

 Urgent Delivery ROW

• £36 for any product

Please note – Delivery times are subject to customs, which are beyond our control. We also cannot deliver to PO box addresses, if your order is via our urgent courier service.

(Urgent Delivery lead time from dispatch 2-3 days for N America and 3-5 days ROW.)

Delivery Terms & Details

How Deliveries Are Made & To Where

Signature Gifts Limited (trading as Historic-Newspapers.co.uk) will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address that is different from your invoice address, if, for example, you would like Signature Gifts Limited to deliver the Products directly to a friend, a relative, or to your place of work.

Heavier items such as newspaper books are normally sent via a ‘sign-for’ service and urgent deliveries are always ‘sign-for’ service.

We cannot deliver to PO boxes if your delivery is via our courier service (all UK urgent and International).

The status of any order can be checked at https://www.signature-gifts.co.uk/wheres-my-order/

Delivery Lead Times

Order to delivery is dependent on the item chosen. For delivery lead times on specific items chosen, please check on the “Delivery” details on the relevant product page. At peak times, such as Christmas, deliveries may take a day or two longer. For UK orders (only), there is an Express Delivery option.

Delivery Issues

In the unlikely event you do not receive products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Limited shall have no liability to you unless you notify Signature Gifts Limited by email at [email protected] of the problem within 30 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Limited will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.