UK Standard Delivery Lead Times (All delivery charges are on a per-order basis)

*For information on delivery pricing please click here


Dispatch Lead Time†
(from receipt of order) 

Personalise it Later Books Same Day (Orders up to 3pm*)
Gift Vouchers Same Day (Orders up to 3pm*)
Unpersonalised Activity Books Same Day (Orders up to 3pm*)
Unpersonalised Coin Sets Same Day (Orders up to 3pm*)
Softback Children’s Books Same Day (Orders up to 11am)
Original Newspapers Same Day (Orders up to 11am)
Hardback Books Next Day (Orders up to 11am)
Football, Sports and Themed Newspaper Books Next Day (Orders up to 11am)
Reprints Next Day (Orders up to 11am)
Activity Books Up to 3 Days
Bespoke Newspaper Date Books Up to 3 Days
Bibles, Novels & Board Books Up to 3 Days
Plush Sets, Personalised Coin Sets Up to 3 Days
Alcohol & Alcohol Giftsets Up to 2 Days
Embroidery Up to 2 Days
Laser & Engraved Up to 2 Days
All Printed Products, Fired Ceramics & Fired Glass (Includes Alcohol Gift Sets with a Side Glass) Up to 4 Days

*For orders placed through portal or our API

**Top football teams only. Please ask account handler for list of teams

RM48 (Default Method) – 2-3 days from dispatch

RM24 – 1-2 days from dispatch

RM48 Tracked – 2-3 days from dispatch

Urgent Courier – 1 Day from dispatch

***For Northern Ireland, the Highlands, and the majority of UK islands, please be aware that delivery may take an extra day. For Non-UK Mainland addresses, delivery may take an additional 1 – 2 days from the delivery date. If an APC courier is selected, this will be switched to Royal Mail Special Delivery instead of APC.

International Delivery Lead-Times: (all products – delivered time)

Europe & USA

  • Standard – up to 7 days from dispatch
  • Urgent – up to 5 days from despatch

Rest of the World (ROW)

  • Standard – up to 28 days from despatch
  • Urgent – up to 7 days from despatch


  1. A day is defined as a working day – Monday to Friday
  2. A full day counts on orders placed before 11am (so order received on Tuesday 3pm on 4-day delivery means next Monday.)
  3. Next day delivery (where offered) only if order received before 11am.

Delivery to EU & IOSS

All deliveries to the EU now require an IOSS number

We will accept your orders for dispatch to the EU and require your IOSS number to avoid issues or problems with the shipping. We will ship all EU orders even if you have not provided an IOSS number. Where a number is not provided be aware the recipient is likely to be charged applicable duties and admin costs and if they refuse , we are not liable for any returns or charges for this reason.

Please click here for information regarding IOSS and changes to EU shipping

Delivery Terms & Details

How Deliveries Are Made & To Where

Signature Gifts Limited (trading as will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address that is different from your invoice address, if, for example, you would like Signature Gifts Limited to deliver the Products directly to a friend, a relative, or to your place of work.

Heavier items such as newspaper books are normally sent via a ‘sign-for’ service and urgent deliveries are always ‘sign-for’ service.

We cannot deliver to PO boxes if your delivery is via our courier service (all UK urgent and International).

The status of any order can be checked at

Delivery Lead Times

Order to delivery is dependent on the item chosen. For delivery lead times on specific items chosen, please check on the “Delivery” details on the relevant product page. At peak times, such as Christmas, deliveries may take a day or two longer. For UK orders (only), there is an Express Delivery option.

Delivery Issues

In the unlikely event you do not receive products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Limited shall have no liability to you unless you notify Signature Gifts Limited by email at [email protected] of the problem within 30 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Limited will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.

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